I designed and developed this eLearning project with the focus of helping organizations maximize learner engagement while maintaining employee productivity. 

Responsibilities: Instructional Design, eLearning Development, Graphic Design.

Target Audience: Corporate Managers.

Deliverables: Microlearning library of 10 minutes or less online courses for managers.

Tools Used: Articulate 360, Vyond, Affinity Designer.

Process

The client came to me after their organization began to experience a high volume of workplace misconduct among their employees. Because workplace misconduct can be addressed by management, my client reached out to me to design simple yet effective eLearning micro-courses to assist managers with addressing workplace misconduct and encourage more positive and productive workplace behaviors.

I worked with the client's pre-existing policies and standards to create a library of microlearning courses that helped managers. These courses could be completed in under 10 minutes and were action-oriented and perfect for an audience with limited availability. 

Instructional Design

For this project, I decided to use one of Mayer's multimedia learning principles, the personalization principle. The personalization principle states that people learn best when information is presented in a conversational style. This principle is based on the idea that simulating social discourse can help people learn more actively. I also implemented the multimedia principle, which states that people learn best from a combination of words and visuals.

Analyze

Challenges: Cat's Cafe Inc. is experiencing an increase in workplace misconduct. Supervisors are reporting an increase in insubordination, tardiness, and a lack of motivation.

Target audience: Supervisors and senior leadership.

Organization's Goal:  Address workplace misconduct early and encourage more positive and productive workplace behaviors that will improve the efficiency of day-to-day operations. 

Training needs: Due to time constraints of upper management, the organization needs training content that consists of small blocks of learning that focus on one idea or concept at a time that can be revisited regularly to engrain new knowledge. 

Design

In the design stage, I began to consider the learning objectives

Course Description: 

Learning Objectives:  ABCD (audience, behavior, condition, and degree) and Bloom's Taxonomy and method to write learning objectives. 

1. Given the microlearning training resources, supervisors should be able to detect workplace misconduct and performance issues, thus mitigating these issues through verbal and written counseling techniques. 

2. Given the microlearning training resources, supervisors should be able to demonstrate verbal and written counseling techniques, reducing the number of employee misconduct. 

eLearning Development

Tools used to develop the microlearning library were Vyond, Articulate Rise, Affinity Designer, and Powerpoint. 

Develop

Step 1: In the development stage of the design process, I began to consider the cost and budget for the product, the deadline, select the instructional media, develop the communication strategy and delivery method, and the deployment of the learning product.

Step 2: Pilot testing of the learning product.

1. Review all design elements

2. Review all learning objectives

3. Review all draft participants, facilitators, and media materials

4. Review of evaluation strategy and materials

Implementation

Move project to ready status. Once the course is ready to be implemented, it is important to evaluate the responses of the learners to the experience. 

Use of Kirkpatrick's Levels of Evaluation to assess the readiness of the course materials and implementation. 

Level 1: Reaction

Level 2: Learning

Level 3: Behavior

Modify as necessary.

Evaluation

Review all five ADDIE elements continuously and update as needed.

Propose Points of Improvement: Continuous evaluations and updates to training materials as needed.

1. Review all design elements

2. Review all learning objectives

3. Review all draft participants, facilitators, and media materials

4. Review of evaluation strategy and materials

5. Review of learner's mastery 

Design Process Progression

The images below show the progression from outlining a course using sticky notes outlining the course idea to a course prototype that's ready for implementation.